Privacy Policy
Effective Date: January 6, 2025
At Dollynapo, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, shop with us, or engage in any interactions with our services. By using our website and services, you agree to the terms outlined in this Privacy Policy.
Information We Collect
We collect various types of information to provide and improve our services. This includes:
Personal Information: When you create an account, make a purchase, or interact with our customer service, we may collect the following personal information:
- Name
- Email address
- Phone number
- Shipping and billing address
- Payment information
- Purchase history
Non-Personal Information: We also collect non-personally identifiable data such as:
- Browser type and version
- Device type and operating system
- IP address
- Referring website or link
- Pages viewed on our website
- Date and time of visits
This data is collected through tools like cookies and other tracking technologies.
How We Use Your Information
We use the information we collect for several purposes, including:
- To process and complete your orders
- To communicate with you about your orders, promotions, or new product launches
- To improve our website and services based on user feedback and analytics
- To personalize your shopping experience by recommending products
- To detect, prevent, and address fraud or security issues
- To comply with legal obligations
Cookies and Tracking Technologies
Cookies are small files stored on your device that help us enhance your experience on our website. Cookies allow us to:
- Remember your preferences and shopping cart
- Analyze website traffic and user behavior
- Provide personalized content and advertisements
You can control the use of cookies through your browser settings. However, disabling cookies may limit certain website functions and features.
Third-Party Service Providers
We may share your personal information with third-party service providers who assist us in operating our website, processing payments, and fulfilling orders. These providers are contractually obligated to safeguard your information and are only permitted to use it for the specific purpose they were contracted for. These third parties may include:
- Payment processors (e.g., Stripe, PayPal)
- Shipping carriers (e.g., UPS, FedEx)
- Marketing partners and advertisement networks
- Customer support tools and services
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
Data Security
We take the protection of your personal data seriously and use a variety of security measures to prevent unauthorized access, alteration, or disclosure. These measures include encryption protocols, secure server hosting, and regular security audits. However, no method of data transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.
Your Rights and Choices
As a customer, you have the following rights regarding your personal information:
- Access: You have the right to access and review the personal information we hold about you.
- Correction: You can request corrections to any inaccurate or incomplete personal information.
- Deletion: You can request the deletion of your personal information, subject to applicable laws.
- Opt-Out: You can opt-out of receiving promotional emails or notifications from us by clicking the “unsubscribe” link in the emails.
- Cookie Settings: You can control cookies through your browser settings, though some features of our website may be impacted.
To exercise these rights or for any privacy-related inquiries, please contact us using the contact information provided below.
Children’s Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children. If we discover that we have collected personal information from a child under 13, we will take steps to delete that information as quickly as possible.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations. When we make changes, we will post the updated policy on this page with the revised effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your privacy.
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please feel free to contact us using the following information:
Hotline: (573) 943-9963
Address: 1164 50th Hwy, Hermann, Missouri
Email: [email protected]
Website: dollynapo.com